How can I request a return?

Request a return

Request a return by email by writing to info@beautyhub.it or via WhatsApp at 3455313274

Prepare the package

Put the product(s) in the package, make sure they are well protected 😉
If you want, you can use the same box they arrived in.

Wait for the courier

The courier will come directly to the place you choose to collect the package 😊

Wait for the refund

We will send you the refund
in the same way as
payment choice for
the purchase, just
we will receive the product.

Withdrawal and return

WITHDRAWAL

You have the right to withdraw from the contract, without giving any reason, within 14 days.

The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last good.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an explicit declaration using one of the following methods:

1. By sending a registered letter to Sun Center in Via circonvallazione Occidentale 83 Sulmona (AQ) 67039
2. By sending an email to info@beautyhub.it
3. By sending a certified email to sunshinesas@pec.it
4. Contacting us via WhatsApp at 3455313274

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

The right of withdrawal will not apply if the products included in the categories of art. 59 of Legislative Decree 206/2005 have been opened or tampered with.



Effects of withdrawal


If you withdraw from this contract, we will reimburse you for all payments you have made to us, excluding delivery costs which will be retained (7 euros), without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract.

These refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, 7 euros will be deducted from the total as a refund for delivery costs.

The refund may be suspended until the goods are received or until the consumer has demonstrated that he has sent back the goods, whichever is earlier.

Please send back the goods or deliver them to Sun Center in Sulmona Via circonvallazione Occidentale 83 Sulmona (AQ) 67039, without undue delay and in any case within 14 days from the day on which you communicated your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.